Okay. So after I wrote a second email, I got a call from a manager of Joe’s Crab Shack regarding my experience (My previous email had apparently been misplaced). I was offered a free dinner the next time I visit, which is good enough for me. Now if I could only get Circuit City to be as cool as Joe.
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A couple months ago I went to Joe’s Crab Shack for dinner, and it was one of the best examples of crappy service I’ve seen.
It was a Saturday night and the wait for a table was about 30 minutes. No big deal, as that is to be expected, so we had a couple beers at the bar. After about 45 minutes, we were finally seated.
At this point I was starving. But would I get to eat anything? No. We sat there for about another half hour with nobody even approaching our table, even though two other parties were seated after we were, and even received their food!
Eventually the hostess asked us if we had been waited on, then said she would go get a server. Several more minutes went by with nothing. We finally decided to finish our beers and walk out. As we left, we noticed most of the wait staff (hostess included) dancing in the main dining room. So instead of taking our order or anything like that, they found it more productive to dance.
So you may ask why I am writing about this so long after the fact. Well after this experience, I sent a comment card to Joe’s Crab Shack through their website, informing them of all this. I gave them a chance to perhaps make up for my lame experience, or to at least give me an apology. Since I received no response, I have decided to let everyone know about the poor service, and encourage them not to eat there.
I also planned to spend a decent amount of money too. I was hungry! But instead I went to Red Lobster. I suggest you do the same. Unless you like sitting around with nothing to eat while watching people dancing on tables to YMCA.
November 12th, 2006 at 7:33 am
My wife and I go to Joe’s often and have ALWAYS received very good service.
I blame you.
November 12th, 2006 at 10:19 am
Ken, you’re sounding like the customer’s we deal with at work. No kudos for you, bitch. LOL. J/k.
November 12th, 2006 at 10:59 am
Instead of sitting at your table festering over the fact that they have overlooked your table, why not get up and approach a staff member or ask for the manager? If you react to a situation appropriately you will get an appropriate response.
November 13th, 2006 at 9:43 am
Why did you sit there for soooo long? You should have been more proactive.
November 13th, 2006 at 5:30 pm
Because I wanted to see how long it would take. That’s why! You people are really sucking the fun out of this.
November 14th, 2006 at 10:57 am
Awh, are we sucking the fun out of your pity party? Grow up kiddo.
November 14th, 2006 at 12:53 pm
Wait, let me make sure my blonde is coming out. You sat there that long to see how long it would take? And then got MAD because no one was helping you? And so now you’re boycotting them because your experiment is dumb? LOL funny!
November 14th, 2006 at 5:01 pm
Wow, how quickly you have a change of heart! You’d be a cheap whore…throw a buck at you and you’re pleased.
Kidding!
November 15th, 2006 at 6:04 am
WOW
They are a little rough on you Ken.
I do not think it is your fault.
YMCA huh?
November 15th, 2006 at 8:01 am
lol cheap whore
November 15th, 2006 at 11:05 am
There are few better combinations of words than “free dinner.”
November 15th, 2006 at 12:33 pm
You haven’t lived a fun life if you think there are few better combinations of words than “free dinner”. I can think of many others that are much more exciting than that. But I will refrain from using them to protect your virgin ears and eyes.
June 2nd, 2008 at 8:53 am
i hate u dude just get on wit ur life or die in u kno where!
June 2nd, 2008 at 8:56 am
f u you suck…. well you know get hinder off your site